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FRequently asked questions

RPA is a technology that uses software robots to automate repetitive, rules-based processes within a company. Using these robots, RPA can mimic human actions to interact with various digital systems, such as web applications, databases and other software, speeding up business processes and freeing employees from manual tasks.

RPA can automate repetitive and rules-based processes such as those in finance, human resources, procurement, IT and technical support, sales and marketing. For example, it can be used for invoicing, data reconciliation, order management, password resets, CRM updates and more. Actually, any task involving frequent data manipulation and interaction with multiple systems can be efficiently automated with RPA.

RPA increases efficiency by automating time-consuming tasks, reducing human error and speeding up business processes. This allows employees to focus on higher value-added activities instead of repetitive and monotonous tasks.

RPA offers multiple benefits, including:

  • Cost savings: By eliminating manual errors and optimizing processes, RPA can result in significant cost savings.
  • Increased efficiency: Automating repetitive tasks allows employees to focus on higher value-added activities.
  • Improve accuracy: Software robots always perform tasks the same way, reducing the risk of errors.
  • Covering peak periods: RPA can be used to manage volume fluctuations, ensuring continuous business operations.
  • Flexibility in use: RPA robots can work 24/7.
  • Faster response time: Automated processes are executed much faster than manual ones.
  • Scalability: Robots can be easily scaled to large volumes of work.

There is no need for end users to have advanced technical knowledge. Once the robots are created and configured, they can be easily integrated into existing workflows, and their use can be simplified through user-friendly and intuitive interfaces.

Yes, RPA is extremely flexible and can be integrated with most existing IT systems, including ERP, CRM, accounting applications, databases and other customized systems or software. This is done without requiring major changes to your existing software architecture.

Implementation time can vary depending on the complexity of the processes to be automated. However, compared to other technological solutions, RPA can be implemented relatively quickly, ranging from a few weeks for simple processes to several months for more complex solutions.

Yes, RPA solutions are developed with strict security measures to protect your company’s data. Software robots can be configured to meet all of your organization’s security and compliance policies, ensuring sensitive information is protected.

RPA can be integrated with a wide range of technologies, including:

  • Artificial Intelligence (AI): to improve the ability of robots to make decisions and learn from experience.
  • Machine learning: To automate complex tasks that require data analytics.
  • Cloud computing: To scale RPA solutions and reduce infrastructure costs.

The first step is to identify the processes within your organization that are good candidates for automation. The ROBORA team can advise on evaluating these processes and implementing customized RPA solutions that meet your specific business needs. Contact us for a detailed analysis and a customized offer.

The success of an RPA implementation depends on the correct selection of processes to be automated, proper team training and close collaboration with the RPA solution provider. ROBORA will support you throughout the project, providing both consultancy and post-implementation services to ensure the success and sustainability of the solution.

A ChatBot is a software application that uses artificial intelligence (AI) to simulate conversations with users. It can automatically answer questions, perform tasks and guide users through various processes, providing instant support or assistance efficiently.

Conversational AI refers to the use of advanced artificial intelligence technologies, including natural language processing (NLP) and machine learning (ML), to create the most natural conversational interfaces between users and systems. Conversational AI enables chatbots and other applications to understand and respond to user requests in an intuitive and personalized way.

The benefits of deploying a ChatBot include:

  • Fast responses and 24/7 support
  • Reduced service and support costs
  • Increased employee efficiency and productivity
  • Providing a personalized customer experience
  • Automating repetitive tasks

Conversational AI can provide a high level of personalized interaction, answering complex questions and providing real-time recommendations. This enables a better customer experience as they receive relevant information quickly and effortlessly. In addition, it can create a more natural and human interaction between the company and users.

There are several types of ChatBots, including:

  • Rule-based ChatBots: these follow a pre-determined set of rules to answer user questions.
  • AI (artificial intelligence) ChatBots: These use machine learning and NLP to learn from interactions and continuously improve responses.
  • Hybrid ChatBots: The combination of rule-based ChatBots and AI for increased flexibility and efficiency.

At ROBORA, we develop ChatBots that can be integrated on various platforms such as:

  • Websites
  • Mobile applications
  • Messaging platforms (Facebook Messenger, WhatsApp, Slack, etc.)
  • E-commerce platforms
  • Other channels customized according to your business needs.

The process of implementing a ChatBot at ROBORA follows a few essential steps:

  1. Needs Analysis: we identify goals and workflows to customize the ChatBot.
  2. ChatBot Development: We build the ChatBot with specific functionalities and integrate artificial intelligence to make it as efficient as possible.
  3. Test and Launch: We test the ChatBot in various scenarios to ensure that it responds correctly and efficiently to all requests.
  4. Maintenance and optimization: We provide post-implementation support and constantly improve the ChatBot based on your feedback and needs.

A simple ChatBot follows predefined rules and only answers direct questions. An advanced ChatBot, on the other hand, uses Conversational AI technology, understanding user intent, tailoring responses and providing more fluent and personalized conversations, even for complex questions.

ChatBots can take over repetitive tasks such as answering frequently asked questions, scheduling appointments, processing orders and customer support, freeing up employee time for more important tasks. Plus, they provide instant answers, improving speed and quality of service.

If a ChatBot is unable to provide a suitable answer, it can be configured to transfer the conversation to a human agent or offer other assistance options. Over time, the ChatBot can learn from these interactions and improve its ability to answer similar questions in the future.

The cost of a ChatBot varies depending on the complexity of functionality, integration platforms and customization requirements. A simple rule-based ChatBot may have a lower upfront cost, while an advanced ChatBot with conversational AI functionality and multiple integrations may require a larger budget. At ROBORA, we offer personalized consultancy to identify the most appropriate solution based on your budget and business goals.

There are different types of ChatBots, each with their own features and advantages. Choosing the right ChatBot depends on your specific objectives. We can discuss with you the best option for your business.

ROBORA’s Project Management Service covers all stages of a project, from planning and resource allocation to execution, monitoring and completion. We coordinate teams, manage risks and ensure that all objectives are achieved on time and within budget.

Costs are determined according to the complexity and duration of the project, the resources involved and the technologies used. We provide personalized assessments for each client, based on your specific project requirements.

We choose methodologies according to the specifics of the project in order to offer flexibility and speed of implementation. We adapt our working methods whether for complex projects or rapid solutions.

We ensure that you have permanent access to information about the project progress through regular meetings, detailed reports and the use of modern collaboration tools such as JIRA, Asana, Slack. Transparent communication is essential for project success.

ROBORA manages any type of project, from custom software development, ERP, CRM, cybersecurity solutions, IT infrastructure, RPA, artificial intelligence, to cloud migration, digital transformation and more. We have expertise in both simple and highly complex projects.

The duration of a project varies according to its complexity. Small projects can take 1 to 3 months, while more complex projects, such as enterprise system implementations, can take 6 to 12 months or more. We provide a clear duration estimate after assessing your requirements.

At ROBORA, we focus on risk management and process optimization to avoid exceeding deadlines or budgets. If unforeseen risks arise, we communicate with you quickly and offer solutions to adjust the project plan to minimize any negative impact.

Yes, we offer post-implementation support to ensure that the delivered solutions are working at optimal parameters. This can include maintenance, upgrades and technical support depending on the customer’s needs, guaranteeing continuity and success of the implemented solution.

It’s simple! Contact us for a free session of consultation and a member of our project management team will speak with you to assess your requirements and propose a personalized plan. From there, we’ll determine the next steps to begin collaborating and implementing the solution you need.

At ROBORA, we have a team of experts with over 15 years of experience in managing complex projects. We focus on delivering concrete results with a flexible and customized approach for each client. Our open communication, rigorous planning and adaptability make us the ideal partner for any IT project.

A presentation website is a simple and effective digital platform that gives a clear and concise picture of your business. It is designed to communicate essential information about your company, products and services, contact and other relevant details to potential customers. The presentation website does not have complex functionality like an online shop, but focuses on professional information and presentation.

The time it takes to create a presentation website can vary depending on the complexity of the project. On average, a simple website can be completed in 2-4 weeks. For more complex websites or websites with special functionality, the time can increase to 4-6 weeks or more. We ensure that each project is delivered on time and according to client specifications.

To develop an effective presentation website, we will need the following information:

  • Details about your business (history, mission, values)
  • Services or products offered
  • Relevant images and logos
  • Contact details and any other essential information you wish to include

We take care of all the technical aspects, but working with you on website content will help deliver a faster and more personalized website.

Yes, all presentation websites we develop at ROBORA are fully responsive. This means the website will work and look flawless on all devices, be it desktop, tablet or smartphone. Optimizing for mobile is essential to ensure a good user experience on any device.

Depending on the needs of your business, we can develop your presentation website on platforms such as WordPress, Joomla, Webflow, or we can develop customized solutions. We will discuss with you to choose the best option based on complexity, functionality and budget.

Yes, most of the presentation websites we develop include a user-friendly administration interface. This will allow you to update text, images or other content yourself, without having advanced technical knowledge. We also provide guides and training if needed.

Yes, we offer ongoing maintenance and updating services to ensure that your website works properly and stays secure. You can opt for a monthly maintenance plan or contact us for one-time adjustments whenever you need updates.

Costs vary depending on the complexity of the project and the desired functionalities. At ROBORA, we offer flexible packages, with prices starting from 700 EUR for a simple website and going up to 3.500 EUR for premium projects with customized design and advanced functionalities. We will give you a clear quote after an initial consultation.

Yes, we make sure your presentation website is built with SEO best practices. This includes optimizing website structure, code, loading speed and content to be better indexed by search engines. We also offer advanced SEO optimization options upon request.

All websites developed by ROBORA are built with rigorous security measures to prevent attacks and security breaches. We install SSL certificates and implement other security solutions to protect your data and that of your visitors.

Non-reimbursible funding is a type of financing where companies can access funds for various projects without having to pay back the money they receive. Through these European programes, you can get up to 90% of the total value of digitalization solutions.

The main advantage is that you can implement modern technology solutions, such as RPA, AI or ChatBot solutions, at a low cost, paying only 10% of the total value. In addition, you benefit from significant improvements in the efficiency and productivity of your business.

Funding is available for SMEs (Small and Medium Enterprises) that want to modernize their processes through digitalization. There are certain eligibility conditions, and our team at ROBORA offers you full consultancy to check if your business can benefit from these funds.

Through the Non-Refundable Funds programes, you can purchase IT solutions such as process automation (RPA), the implementation of artificial intelligence (AI) technologies, the development of ChatBots and the creation of presentation websites, including Project Management for the implementation of these solutions and the necessary consultancy to access these Non-Refundable Funds.

The process involves several steps:

  • Consulting: We identify the right funding programes for your business.
  • Application: We help you complete and submit the necessary documentation.
  • Implementation: After funding approval, we implement the chosen IT solutions.

The ROBORA team assists you every step of the way, making sure everything runs smoothly.

The length of the funding process can vary depending on the program you choose and the complexity of your application. In general, approvals can take several months and our team will support you throughout the process.

If you’ve already applied for funding, we can help you choose and implement our solutions that best fit your project requirements.

It’s simple! We invite you to contact us for a free consulting, where we will assess the needs of your business and present you with all the non-refundable financing options available.